The PPT Framework for People, Process, & Technology 2023

The Balance Is Everything PPT framework

PPT framework focuses on the interactions between the three components. The task is done by individuals. Procedures improve the effectiveness of this effort. Technology not only facilitates human activity but also facilitates process automation. So, by striking a balance between the three and improving the interactions between people, processes, and technology, firms may attain organizational efficiency.

The structure may be thought of as a three-legged table, which is a suitable way to visualize it. The whole table will tip over if one of the legs is slightly longer or shorter. Similar to this, you must adjust people and processes to the new tools as technology advances. For instance, many companies approach their issues using cutting-edge technology and expensive equipment. Yet the efficiency of technology depends on how it is used and how it is managed.

Organizations will struggle to achieve their goals if weak procedures aren’t put in place. Also, they’ll squander a lot of the benefits that technology offers. The firm won’t benefit from its investment in technology if individuals don’t know how to utilize it effectively. If the new technology is not integrated with the processes, the result will be identical. On the other side, if the organization spends too much time people-process-technology principle pdf, they’ll wind up with a solid strategy that only works on paper because they lack the necessary personnel or technological resources.

Hence, companies must strike the correct balance between these three crucial elements. They are encouraged to think in several dimensions by the PPT framework. So what exactly do these three elements include?

The People

The term “people” refers to the available human resources to the company. The tasks outlined in the process are carried out by humans, sometimes with the aid of technology.

Onboarding the appropriate individuals is one of the major jobs. Companies must identify the important personnel who have the necessary training, expertise, and attitude for the position. Yet crucial figures are often preoccupied or busy. To fill the position, the management will need to either wait for the proper candidates to become available, acquire new personnel, transfer workers from other projects, or outsource the work to a consultancy or agency. These are significant choices that will determine whether the people-process-technology defined has the desired effect.

To ensure that everyone is aware of their obligations, the individuals also require clearly defined roles. Making decisions, choosing technologies, implementing processes, and employing staff will all benefit from this. Too many companies make the mistake of putting an undue emphasis on technology and procedures while almost completely disregarding the people involved. As a result, it’s crucial to make sure the team is composed of the correct individuals who can effectively communicate.

Lastly, organizations need to win over the public. They must comprehend what they must do, why they must do it, and how the changes will impact them. Any new procedures or technologies cannot be implemented without the people’s complete support. If not, organizations will see a sluggish adoption rate or less-than-ideal use. People may be empowered if necessary by receiving the right training.

The Process

A process is a series of processes or activities that come together to achieve a certain outcome. The “how” element is primarily defined by the process in the people, process, and technology framework. How are we going to get the intended outcome? How can we use people and technology to address the issue in business? Processes are repeated acts that, in theory, should provide the same outcome regardless of who carries them out.

While creating and implementing procedures, keep the following in mind:

Individuals must comprehend their role in a process. They need to be aware of the procedure, their responsibilities within it, and the objectives they must meet. This entails giving the appropriate directions and educating important figures. The people-process-technology methodology has significant participants in the process design and evaluation.

Companies should first identify and concentrate on the important phases. These important measures will probably have a bigger impact on the outcome. The process efficiency will thus be most affected by optimizing these phases. They may then begin adjusting the minor specifics, unusual circumstances, and supporting procedures after they are established “If you can’t measure it, you can’t improve it” is one of the most well-known proverbs in company management. As a result, each process requires metrics to evaluate its effectiveness. Companies must think about the metrics to monitor and the methods for measuring them.

The approach will work best if there is ongoing improvement and feedback. Many companies spend a lot of money hiring consultants to design complex systems. In contrast, organizations are constantly changing. Throughout history, changes have been made in people, technology, and market conditions. The people-process-technology methodology may eventually become less effective as a consequence of this. As a result, companies need to continuously assess all of their processes to determine what’s working and what isn’t. The procedures must then be modified in response to this input to continue providing the company with high value.

After the necessary personnel and procedures are in place, businesses should think about the technology that will support them.

The Technology

The tools needed to carry out the procedure are made available through technology. Also, it aids in the automation of several procedures. The most impactful technology is ideally the newest and quickest. It’s quite easy to be drawn to brand-new, flashy gadgets. Organizations must, however, make sure that the technology works for them. Too often, businesses spend heavily on technology to obtain competitive advantages. The procedures and the people are secondary.

Then, they attempt to integrate the people-process-technology questions. Yet the best result won’t result from doing this. Without the appropriate people and procedures being followed to support it, technology is useless. As a result, technology should always be the last thing taken into account once the issue has been well understood, the necessary talent has been identified and hired, and the process requirements have been established. The technology won’t provide the optimum return on investment if the users don’t know how to use it or the process doesn’t make good use of it.

As a result, using technology alone won’t fix issues. To fully use technology, businesses must clearly define the process, state their goals, and educate their staff.

How to Change Your Business Using People, Process, and Technology

The three parts of the PPT framework must be balanced, as was previously stated. Managing their interactions with one another is also necessary. Your company’s operational efficiency and resource utilization will both improve as a result. Hence, to understand what’s working and what People, processes, and Technology are in the PPT Framework, you must do an audit of your current procedures and technologies. You may do this using several tools, including the platform provided by Plutora.

The people, processes, and tools are visualized, and they assist in managing the complete value stream. Insight into the people, procedures, and technological frameworks involved in software development is therefore completely available. To develop data-driven changes, you will get important insights. Using the PPT framework can help you find choke spots, get rid of waste, boost efficiency, and shorten time to value.